Client Blind Ordered Our Used Crane Online & Visited Yard for Pre-Shipment Inspection — Fully Satisfied With Machine Condition
Purchasing construction machinery across borders always brings one big worry for overseas buyers: How can I make sure the crane matches the description when I cannot check it in person?
Many dealers only send edited photos and videos, hiding oil leaks, engine wear or structural damage, leaving clients facing huge losses after receiving the equipment. That’s why we stick to full transparent communication and welcome every customer to our yard for free pre-shipment inspection before loading.
Recently, we had a trusted international client who placed a blind order for our used all-terrain crane online. After weeks of video calls, detailed parameter introduction, real-time machine footage and complete paperwork confirmation, he locked the order without an on-site visit in advance.
A few days later, he flew to our crane yard to carry out a comprehensive pre-shipment inspection before shipment.
Full On-Site Machine Inspection Process
Our professional technical specialist accompanied the client for a thorough check covering every core part of the crane:
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Engine compartment deep inspection
The customer opened the engine hood and carefully examined the engine block, cooling system, exhaust pipeline and wiring. He checked for oil leakage, abnormal wear signs and original factory labels, testing the cold start performance on the spot.
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Hydraulic & lifting system test
We completed no-load and load telescoping tests of the boom, verified all hydraulic cylinders, pipelines and control valves, showing smooth operation without jitter or oil seepage.
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Body, counterweight & outrigger check
The client inspected the chassis, support legs, original matched counterweight and boom sections, confirming no cracks, deformation or secondary welding repairs on key load-bearing structures.
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Safety control & paperwork verification
We demonstrated the load moment indicator, overload protection and all safety limit devices, then showed full complete export documents, matching chassis and engine serial numbers for customs clearance.
Client’s Feedback After Inspection
After finishing all rounds of inspection and test runs, the customer gave full recognition to our crane condition.
He mentioned that he was initially a little concerned about buying equipment sight unseen, but all details of the real machine were consistent with the videos and data we sent online, without any hidden faults or cover-ups.
He praised our team’s professionalism and sincerity, and confirmed he will arrange shipment immediately after the inspection. He also expressed intention to cooperate long-term and introduce more local contractor partners to us.
Why Our Pre-Shipment Inspection Service Makes Clients Feel Secure
- 100% real machine display, no modification or covering up defects before customers’ visit
- Professional technicians provide one-on-one accompanying inspection, answer all technical questions on site
- Complete machine test operation on demand: engine start, boom stretch, slewing and lifting test
- Full set of export documents ready for verification at any time
- Flexible visiting arrangement, free yard reception for global clients coming to check cranes
Final Words
Trust is the core of cross-border machinery trade. We never pressure customers to place orders blindly, and we fully support yard visits for pre-shipment checking no matter if you book online in advance or plan to come first.
Whether you want to buy new or used Sany, Zoomlion, XCMG truck cranes and all-terrain cranes, we provide real machine videos, transparent condition reports and welcome your on-site inspection any time before shipment.
If you are looking for reliable lifting equipment with honest service, contact us to get machine details, price lists and arrange your yard visiting schedule!
Social Media Short Version (for Facebook / LinkedIn post)
Our overseas client blind ordered this used all-terrain crane online, and came to our yard for pre-shipment inspection today!
Our tech specialist walked him through full engine, hydraulic and structural checks. After testing all functions, the customer is completely satisfied with the crane’s condition.
Transparent real machine display, full on-site testing and complete export paperwork are what we promise every global buyer. Welcome to visit our yard and inspect cranes before shipment!
